Agentic Promotion Intelligence | DotKonnekt
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Industry Solution | Retail & Consumer Goods

Agentic Promotion Intelligence - AI-Native Offer Decisioning

A decisioning layer you own that proposes, simulates, activates and optimises promotions end to end, with people approving before launch and on every live change.

Offer DecisioningPre-Launch SimulationStacking & ExclusionsHoldout TestingLoyaltyOmnichannel
The Problem

Promotions are scaling effort, not proven lift

Most retailers run promotions on logic scattered across commerce, loyalty, POS and custom code. As offer types and channels multiply, the cost of change rises.

01

Manual offer coordination

People design each offer, check margin and stock by email and chase approvals.

02

Failures fixed after launch

Offers go live untested, so errors are fixed only after they reach customers.

03

Leakage unseen, lift unproven

Without a decision record, no one can show which offers paid back and which gave margin away.

The Value

What changes when promotions run on agents

Offer Design

Higher incremental margin

Today

Offers default to the deepest discount

With the agents

The right offer chosen, or none, instead of the deepest discount

Measured asIncremental margin per promotion
Pre-Launch Simulation

Fewer failed redemptions

Today

Stacking and eligibility conflicts found by customers

With the agents

Every offer tested for conflicts, stock and margin before go-live

Measured asFailed redemptions and complaints
Promotion Rule Engine

Faster time to market

Today

Each offer set up separately in every channel

With the agents

One approved definition activated across every channel

Measured asTime to market

Value is validated against your own promotion baseline, history and pilot results.

How It Works

From offer idea to recorded outcome

Agentic Promotion Intelligence replaces scattered promotion logic and manual coordination with a decisioning layer the enterprise owns and keeps evolving. It keeps today's rules intact.

Plan

Offer Design

Turns a plain-language goal into ranked offers within margin floors and budgets, including the option of no offer.

Test

Pre-Launch Simulation

Tests margin, stock cover, stacking, eligibility and cannibalisation before go-live and summarises the risk.

Launch

Promotion Rule Engine

Holds priority, stacking, exclusions and pricebooks in one place and activates them identically on every channel.

Live

Live Optimisation

Watches redemptions, stock, complaints and abuse, and recommends pause, adjust or redirect with the reason.

Learn

Promotion Ledger

Records every decision and outcome, with holdouts, so each campaign sharpens the next forecast.

Our POV

Why commercial leaders choose to own it

Chief merchants and commercial leaders want to own how promotion decisions are made, not rent them inside a commerce platform.

One governed source of rules

Priority, stacking and exclusions governed together, with a full audit trail.

History that compounds

Every promotion decision and outcome adds to a history you own.

Change without an IT ticket

Teams change offers without a ticket to IT, and with no forced replatform.

The enterprise should own what compounds.
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Built For

Built for retailers running complex promotions

Specialty and health retailers

Running loyalty tiers, member pricing and bundle offers, where stacking errors quietly erode margin on every basket.

Grocery and convenience

Managing weekly promotion cycles across thousands of SKUs, where stock cover and supplier funding decide whether an offer pays.

Omnichannel fashion and beauty

Activating events across web, app and stores, where an offer that fails at checkout costs both the sale and the customer.

Consumer brands selling direct

Using codes, subscriptions and affiliates, where abuse and over-incentives go unseen without a single decision record.

Fit Assessment

See it against your own promotion history

See the offers the agents would propose against your own transactions, before you commit to next steps.

Get a Fit Assessment